Losses caused by lag or non-server related disconnection will not be reimbursed.computer, internet connection, etc.) or any system owned by a third party are not eligible for reimbursement. Any losses attributable to problems with a player’s system (i.e.Any losses attributable to errors in the EVE client may not be eligible for reimbursement.
Reimbursement will only be granted if a loss is attributable to a bug or server error.Due to the fact that logs and screenshots are easily altered, we unfortunately cannot accept player statements, chat logs or screenshots as definitive evidence for these cases. Um they have said it… in their ship rimbursement policyĪs a rule, reimbursements will not be given unless a game master (GM) is able to verify that the loss occurred due to unnatural reasons through a review of the server logs.
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